Voices From Around the World
P.P. from Italy
I am an 18 year old boy from Italy. Because of a pathology from which I was affected since birth, for several years I wore an ocular prosthesis that I was never satisfied with, both from the aesthetic and tolerability (comfort) point of view. I often had pain, secretions and redness in the eye and I had to daily remove the prosthesis before sleep. The prosthesis also did not match my natural eye, from the symmetry to the color of my iris.
One day I decided to look for a solution that could solve my longstanding prosthetic eye problems. After various attempts online to seek out a Doctor to help me, I found Dr. Carole Lewis’ website: “EstheticEyes.com”! Reading further details from her website deepened my respect and understanding of the possible solutions that were available. I read, through Esthetic Eyes state-of-the-art technology, they are able to reproduce, in a very precise way, the color and exact pattern of my iris. I also watched all of the videos about Esthetic Eyes on Youtube, which helped me even further my understanding about their professional and precise procedure to create a very personalized and unique prosthetic eye.
So, together with my parents, I decided to contact Dr. Carole Lewis and we started to have a series of initial Skype meetings, where we were able to understand all the exact details to the proposed solutions to my prosthetic issues and helped clarify and clear up all doubts and concerns we had.
Dr. Lewis was always available to explain to me, in great detail, their approach to my problem and related similar cases like mine to me for even more clarity. Finally my family and I decided to take the trip to meet Dr. Lewis in Los Angeles at the Esthetic Eyes, Beverly Hills office.
So now, for the very first time in my life, I am able to comfortably wear my prosthetic scleral shell full time! To sleep, then wake up in the morning with it still in place, and to look at myself in the mirror with a restored confidence from this prosthetic, which looks and feels fully natural, makes me very happy! The color, detail of the iris and fit are perfect!
Dr. Lewis and her team were very thoughtful and attentive, and were ready to begin the creation of my new ocular prosthesis right away! The visit lasted 15 days in total. There were several steps in the process to achieve the final solution, which again was handled in the most professional manner, especially in regards to aesthetics and tolerability of the prosthetic eye. Dr. Lewis and her staff are really fantastic and helped a lot during the extent of the entire process and my daily visits. Thanks a lot to the whole team, Carole, Rick, Mark, Anna and all the other people involved during the process of solving this long standing problem.
M.B. from Rancagua, Chile
The consequences of an accident years ago was a blind eye that was becoming more and more painful. For this reason I started looking for a definitive solution and it was when I found Dr. Lewis’ office in Los Angeles, California. I told her about my problem and she quickly agreed to help me. She took my case, we made the first evaluations through Skype, recommended the steps I needed to follow, guided me during the ocular evisceration process and contacting the doctors in Chile, the country I come from, and then following up on the recovery process.
Finally, when I arrived in Los Angeles, California, eight weeks after the surgery in Chile, I was quite impressed with how expediently I was seen, the clarity in answering my questions and the professionalism of the Dr. Lewis and her team. They instilled a feeling of confidence and it was very easy to talk to. Dr. Lewis, who explained everything in a way I could understand and she really cared about my health.
The result was perfect, completely surpassing my expectations.
I couldn’t be more satisfied that I chose Dr. Carole Lewis, B.C.O and her team for my procedure.
Excellent job, very caring and helpful. Great team!
A.B. from Dallas, Texas
The new eye also provides me with comfort and the beauty of movement as well. I do not need to worry at all! That was not possible before. I learned that you can sleep with it like the eye is part of the body! This eye is a significant change in quality of life!
Dr. Lewis is an outstanding woman, smart, warm and honest. She didn’t give up until we found the appropriate solution. When I first came to her clinic I was very skeptical of her because I suffered from sight loss and could not believe I found a solution. Today I know that with faith, hard work and mostly correct choices, bring about real change!
A.F. from England
In my life I have had seven prosthetic eyes made and as you know it is an emotional journey to get each one made. You feel vulnerable but also a sense of hope that each one will be better than the last. The specialists that I saw were more like car salesmen selling you the product with no individual care and attention. The bottom line was all they were interested in. All took no longer than a day with very little input from me or explanation from them what they were doing. The whole experience was horrific and the results equally as bad as their bedside manner.
My experience at Esthetic Eyes has been totally different. Each stage of the process was carefully explained to me so I felt it was a two way process. Carole’s favorite saying throughout the two and a half weeks was this is “our eye not mine or yours our eye.” Being a teacher I really enjoyed seeing the process Carole uses it made sense to my logical brain:
1. Feasibility study- this is a see through stent that you are asked to put in your eye to wear overnight. This is used to see if your eye can tolerate wearing a prosthetic piece. Great idea seems very logical and sensible to me. Once you have successfully done this you are then ready for stage two.
2. Carole then asks you to wear a custom made stent that is the shape of your socket so it can help break down any scar tissue and realign your upper and lower lid.
3. Two prototypes were made for me and we adjusted both of them to try and get the best result. Once you chose the best one together you work on that one to perfect it.
At Esthetic Eyes they really care about the individual and will go the extra mile to try and get the best result for the patient. No amount of adjusting is too much for them. I suppose you could say they pursue perfection.
I have to mention their Digital Iris Technology. The colour they achieved for my eye was simply spectacular. It matches my other eye identically. Other occularists hand paint them but out of the seven hand painted prosthetic eyes I have had done none of them have the level of detail that digital Iris technology achieves.
Esthetic Eyes offer a holistic and comprehensive treatment program. Not only do they provide excellent care they recommend drivers to take you around LA so you can make the most of your trip, pick you up from the airport and also provide you with a comprehensive list of accommodation possibilities. Carole is also very well connected and only sends her patients to the most well qualified and trusted surgeons.
Carole is an outstanding practioner who really wants the best for each of her patients. She makes you feel safe, valued and has a great personality which really helps when you are going through an emotionally draining ordeal.
If I could rename the practice I would call it “Excellent Eyes” I cannot recommend it highly enough. Take the plunge come to LA you won’t be disappointed. Thank you Carole you and your team are the best.
O.K. from Beijing, China
A.A. from United Arab Emirates
When I spoke to Dr. Carole Lewis, she saw what I saw, droopy upper lid, lower lid below what it needs to be and the shape is wrong. I came to see Dr. Lewis a month after I had my enucleation, and she put alot of effort and time in making the eye. Her process is different from everyone else, the fit is amazing, the size is amazing and the shape is amazing! The way she fits the eye is helping with reshaping my muscles, and the fact that I have a rehab piece before the final piece helps with selecting the right elements. She actually gave alot of attention to the finest details of the colors, shapes and size.
Personally speaking, Dr. Lewis is very sensitive to those she treats, she listens and observes, unlike any other ocularists that just do it as a job.
A.S. from Australia
I call it a journey as it had some twists and turns, searching, researching, trials, tribulations, good days, bad days but a never fading hope in the premise of the Best Possible Outcome
That best possible outcome eventually came once we discovered Dr Lewis and her website estheticeyes.com
We were impressed with the visual and written testimonials and scheduled a Skype consultation to determine if Dr Lewis could help Marie
Dr Lewis assured Marie she could assist and we agreed to have a face to face consultation to discuss the digital iris enhancement, non surgical stenting to aid movement, ptosis of the upper lid, time line, cost and outcome expectation
Once we met with Dr Lewis it was apparent from the outset her primary concern, focus and raison detre was to provide Marie with the Best Possible Outcome to allow her to return to her life and become the best that she could be
To achieve the desired outcome Dr Lewis would remove the focus from the obvious issue i.e. her eye or the lack thereof, by creating a prosthetic piece that would look and function in a manner that was virtually indistinguishable from her natural eye
Moreover Dr Lewis views the process of rehabilitation in a holistic manner i.e. she recommends and organizes any and all other surgeries which benefit the aesthetics and functionality of the prosthetic piece to mirror the natural eye
Dr Lewis dedicates her whole attention and team to build a piece which mimics your natural eye and takes the time to ensure the piece does just that
The patient and their partners are included in the process 100%, and the final result is built on the specialization, expertise and ability of Dr Lewis and her team as well as the opinion and work of the patient
What Dr Lewis provides to her patients is a wondrous couture process which is open, creative, artistic, scientific and her heart and soul is totally vested in what she does
The results are nothing less than spectacular, amazing, reaffirming and life changing
T.W. from California
As a result, among other complications, I lost my right eye. Following an incident of this magnitude when so much has gone wrong, emotions are fragile and one is overwhelmed by a sense of vulnerability and need. It is precisely at times like this that two qualities are most crucial in the medical professional working with you. What are these qualities?
(1) Expertise; and (2) Kindness. Expertise, of course, is essential. And Doctor Carole Lewis is, without a doubt, the quintessential expert in her field. I would argue, however, that kindness, which includes patience, empathy, and a true concern for others, is of equal importance. Her gentle and caring touch, her compassion and warmth, and her genuine love for her patients, makes her a true angel in every respect. “Angel.” Yes. That about sums her up.”
J.S. from Singapore
N.K. from England
K.Y. from Australia
T.T. from Australia
R.M. from Orange County, California
L.S. from Texas
E.E. from Texas
J.M. from Florida
L.K. from Florida
B.M. From Florida