Voices From Around the World

"While on patrol as a Los Angeles County Deputy Sheriff, I was shot in the face and left for dead, while the Department Chaplain with me was shot and killed. A tragedy beyond belief, and beyond anything I had experienced or could ever have imagined. And one that affects me still today.

As a result, among other complications, I lost my right eye. Following an incident of this magnitude when so much has gone wrong, emotions are fragile and one is overwhelmed by a sense of vulnerability and need. It is precisely at times like this that two qualities are most crucial in the medical professional working with you. What are these qualities?

(1) Expertise; and (2) Kindness. Expertise, of course, is essential. And Doctor Carole Lewis is, without a doubt, the quintessential expert in her field. I would argue, however, that kindness, which includes patience, empathy, and a true concern for others, is of equal importance. Her gentle and caring touch, her compassion and warmth, and her genuine love for her patients, makes her a true angel in every respect. “Angel.” Yes. That about sums her up." T.W. from California

 

"Our experience with Esthetic Eyes has been great. Right from the start when we sent our first enquiry email through to subsequent web consults and in finally deciding to go to U.S., we were convinced of Dr. Lewis’ depth of experience in working with children and wanted our daughter to at least have an opportunity to undergo therapy with Dr. Lewis. Once we made the trip, Dr. Lewis and her team worked tirelessly, putting in weekends and working till after office hours so as to maximize our visit there. The aftercare following our visit has also been great. With technology so advanced these days, Esthetic Eyes is really an email or a Skype call away for follow-up." J.S. from Singapore

"The new digital technology is amazing. I receive comments now like," Really? I could not tell. If you had not pointed it out, I would not have known". Most who have known about my eye now have forgotten. I feel comfortable enough to look eye to eye with anyone, close up." N.K. from England

"Thank you Dr. Lewis – a truly amazing, wonderful woman backed up by fantastic staff who made me the most natural eye I could ever imagine. After enduring painful, mismatched eyes for 28 years, I am overjoyed to finally have a perfect match. The best compliment is people can't tell which eye anymore. Certainly worth the travel from Australia to find the best in the world. God Bless you… you are truly a miracle worker." K.Y. from Australia

"My daughter was treated so kindly, with such care and love by Dr. Lewis and Rick, that we could not have asked for anything more. We were in the USA for 17 days, and in this time Dr. Lewis had made her impressions, and created 2 ‘eyes’ for our daughter, so we have a spare one so when we would send her piece back to the US she would still have a “perfect looking eye” in, as the other is being made bigger. The service we received from Dr. Lewis, Rick and the girls in the office was above and beyond anything we could have hoped for our daughter. She loved everyone there, and has plenty of photos to remind her of her “new” friends, that she proudly shows everyone." T.T. from Australia

" A spring adventure worth sharing! Recently I had surgery to replace an extruding intraconal implant and found myself in the unenviable position of facing lower lid surgery to retain a new prosthetic eye. In my first visit with Carole following surgery, she introduced me to her successful lid and socket therapy. And I am so excited to share my adventure. Within two short visits she designed a custom pressure plate stent that I wore 24/7 for one month. To our delight, the therapy created a cul de sac (lower lid)! Another couple of visits and I am now fit with my custom acrylic prosthetic eye. Carole and her staff worked with my schedule to accommodate my distance drive from Orange County. And best of all, my surgeon released me…no additional surgery is required to retain the new piece. I am convinced the pressure plate stent and accompanying socket therapy averted the need for additional lid surgery and I am thrilled!" R.M. from Orange County, California

"Superb care and amazing work of Dr. Lewis and her team! Over 2 weeks time at Dr. Lewis's office I got something what I've been trying to get for several years! Natural looking eye, motion and feeling beautiful! Finally!! Thank you all so much!" L.S. from Texas

"I want to thank you from the bottom of my heart for allowing me to see the beauty in me that I had never seen before.Thank you for working with me to get my eye before my birthday. It really was the perfect birthday present. I just want to say I appreciate everything you and everybody at your office have done for me." E.E. from Texas

"I've been a patient since age 6 and I can truly say Carole Lewis is an angel. God sent her to us to make our lives better. God bless you and your family." N.O.

"Thank you for being my ocularist, my friend, my mother and my sister in this journey. You touched and changed my life for the better! Thank you for holding my hand and for guiding me with love. Thank you for being you and thank God for you." J.M. from Florida

"The color and artwork in my prosthesis is legendary. Thank you for all your hard work." L.K. from Florida

"Dr. Lewis, Thank you so much for everything you have done for me. You are such a beautiful person and your passion for your work is so inspiring. I am so happy that you come into my life when I really needed you. You have given me back part of myself that I thought I would never get back. I don’t know anyone else who would work as hard as you for someone they just met a week ago, but I am so thankful that you do." B.M. From Florida